Securus Technologies Helping Restore Order to Prisons

Over the last decade of working as a guard in a local state prison, I have seen violence escalate so fast that today officers are at a huge disadvantage when they arrive to work. Prison gangs and overcrowded conditions have made it so dangerous that officers have been searching for resources that can curb crime at the source and try to restore a degree of order in these facilities. This year, our prison was in contact with Securus Technologies, and we have seen crime actually decrease in the few months we have made use of our new resource.


The reason we reached out to Securus Technologies was because we were utilizing too many officers each day to listen to the inmates on the jail phones. These officers could be used for other issues, but they were stuck in a room listening to the inmates on the phones and trying to identify any conversations that could be considered a potential threat to anyone inside the prison. Securus Technologies developed a call monitoring system that would not only free up that valuable manpower, it could scan the calls more accurately and quickly alert us to potential dangerous situations before they happened.


Securus Technologies is based out of the great state of Texas, currently employees a thousand workers, and already has their monitoring systems in over 2,500 jails around this country. The LBS software is the key to the puzzle we have been searching for. Now my full team of officers can search inmates in the visitor center, do cell inspections, and monitor yard activity, while the software is checking calls for any potential trouble. If an inmate is heard talking about drugs, weapons, or anything illegal, we get an instant alert and put a team on it to eliminate any potential threat immediately.